Effective Date: August 29, 2024
Introduction
Welcome to Big Tuna Cigars, LLC. By accessing and using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.
1. General
1.1 These Terms & Conditions govern your use of our website and the purchase of products from Big Tuna Cigars. 1.2 By using our website, you represent that you are at least the age of majority in your state or province of residence.
2. Use of Website
2.1 You agree to use our website for lawful purposes only. 2.2 You must not misuse our website by introducing viruses, trojans, worms, or other malicious or technologically harmful material. 2.3 We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion, including, without limitation, if we believe that your conduct violates applicable law or is harmful to our interests.
3. Account Registration
3.1 To make a purchase, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and password. 3.2 You agree to provide accurate and complete information when creating an account.
4. Orders and Payments
4.1 All orders are subject to acceptance and availability. 4.2 Prices for our products are subject to change without notice. 4.3 We accept payments through credit card. By providing payment information, you represent and warrant that the information is accurate and that you are authorized to use the payment method. 4.4 In the event of a payment dispute, we reserve the right to suspend or cancel your order.
5. Shipping and Delivery
5.1 We aim to process and ship orders promptly. Delivery times may vary depending on your location. 5.2 Risk of loss and title for products pass to you upon delivery to the carrier. 5.3 Shipping costs are calculated at checkout based on the selected shipping method and destination.
6. Refund Policy
6.1 No Refunds After Fulfillment: Once your order has been fulfilled and shipped, all sales are final. We do not offer refunds, returns, or exchanges except in cases of defective or damaged products. 6.2 If you receive a defective or damaged product, please contact our customer service within [X] days of receiving your order with details and photographic evidence. 6.3 We will evaluate refund or replacement requests on a case-by-case basis, but refunds are not guaranteed after the order has been fulfilled and shipped.
7. Intellectual Property
7.1 All content on our website, including text, graphics, logos, images, and software, is the property of Big Tuna Cigars or its content suppliers and is protected by copyright and other intellectual property laws. 7.2 You may not reproduce, distribute, or create derivative works from any content on our website without our prior written permission.
8. Limitation of Liability
8.1 To the fullest extent permitted by law, Big Tuna Cigars shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or purchase of our products. 8.2 Our total liability to you for any claim arising out of or relating to these Terms & Conditions or the use of our website shall not exceed the amount you paid for the products.
9. Indemnification
9.1 You agree to indemnify and hold harmless Big Tuna Cigars and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, and expenses arising out of your use of our website or violation of these Terms & Conditions.
10. Governing Law
10.1 These Terms & Conditions shall be governed by and construed in accordance with the laws of the state of [insert state], without regard to its conflict of law provisions.
11. Changes to Terms & Conditions
11.1 We reserve the right to modify these Terms & Conditions at any time. Any changes will be posted on this page with an updated effective date. Your continued use of our website constitutes your acceptance of the updated Terms & Conditions.
12. Contact Us
If you have any questions or concerns about these Terms & Conditions or our Refund Policy, please contact us at:
Big Tuna Cigars, LLC
37 Northfield Drive, Florence, KY 41042
tuna (at) bigtunacigars.com
(859) 380-6006
By using our website, you agree to these Terms & Conditions and Refund Policy. Thank you for choosing Big Tuna Cigars!